User Experience (UX) Strategies

User Centred Design Strategy

I am creating, or already, have a digital product(s). I want to make sure it is designed around the real needs of my users but don’t know where to start.

Overview


Our User-Centred Design (UCD) strategy packages are crafted to elevate your digital products by prioritising the user experience, and ensuring your digital products meet the real needs of your audience. Companies that prioritise user-centered design see a 228% ROI (Design Management Institute, 2020).

Our service helps you identify user needs, develop a strategic plan to address them, and provides recommendations for ongoing user experience improvements for websites, apps, customer portals and bespoke digital tools.

We guide you through a detailed process to assess, plan, and implement UCD principles, ensuring your products are both usable and useful, providing a superior user experience. The output will be a detailed UCD strategy report with actionable recommendations and a clear strategic approach to integrating UCD you’re your product and organisation.

I want to

  • Increased User Satisfaction.
  • Higher User Engagement.
  • Enhanced Product Usability.
  • Improved Customer Loyalty.
  • Competitive Market Edge.
  • Reduced Development Costs.

Process

Our streamlined process for delivering a user-centred design (UCD) strategy that prioritises user needs and drives impactful results.

Discovery

Analysis

Planning

1

Identify key user requirements.

2

Conduct user research and gather insights.

3

Compile findings into a comprehensive user experience report.

4

Prioritise improvements based on impact and feasibility.

5

Develop a detailed UCD plan.

Pricing

We offer a range of consultancy packages, and construct bespoke packages.

Small

Duration
  • Research and prep
  • Workshop x 2
  • User research
  • Persona development and user goals
  • Empathy Map
  • UCD Strategy Document
Duration

3 weeks

Price From

£17,500 + VAT

Medium

Duration
  • Same as small package plus
  • Identification of key user requirements
  • Detailed User Research across multiple products
  • In-depth User Experience Report with identified issues
  • Prioritised Improvement Plan
  • Strategic UCD Implementation Guide with resources
Duration

tbc

Price From

£35,000 + VAT

Large

Duration
  • Same as previous two packages plus
  • User interviews / Stakeholder interviews
  • Organisational map and plan
  • Strategic Improvement Roadmap with long-term recommendations
Duration

tbc

Price From

£60,000 + VAT

This is a quote

Case Studies

Smartest Energy

World Scouts Association

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