Donation Optimisation

From streamlining donation processes and increasing donor retention to turbo-charging supporter engagement, our donation optimisation packages are designed to thoroughly evaluate your digital platforms and provide actionable recommendations. By analysing donor behaviour, identifying barriers, and assessing usability, our audit uncovers areas for improvement and provides practical solutions.

You will receive a detailed report with findings, insights, strategic recommendations, and design solutions to improve the donor experience and maximise donations. The report will highlight issues in the current platform, identify optimisation opportunities, and offer pragmatic advice and solutions to address a wide range of challenges. By focusing on donor behaviour analysis and journey optimisation, we equip your organisation with actionable insights to create a more seamless and effective donation experience.

We conduct a comprehensive review of your digital donation platforms, analysing data, speaking to donors, and auditing designs against best practices to identify drop-off points in the donation journey. Our methodical approach provides you with detailed donor journey maps and actionable insights, empowering your strategy to drive better engagement and higher donation outcomes.